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Payment Policy

1. Introduction

At Alpha Mart LLC, we aim to provide a secure and hassle-free payment experience for our customers. This Payment Policy outlines the accepted payment methods, transaction security, and important guidelines for processing payments efficiently.

2. Accepted Payment Methods

We support a variety of payment options to ensure flexibility and convenience:

  • Credit Cards: Visa, MasterCard, American Express, Discover.

  • Debit Cards: U.S.-issued debit cards linked to major payment networks.

  • Online Payment Gateways: Transactions are securely processed using Stripe and other reliable payment solutions.

  • Digital Transactions: All purchases are conducted online, with digital product keys delivered via email.

3. Secure Transaction Processing

We prioritize security and fraud prevention in all payment transactions:

  • Encryption & Fraud Protection: Payments processed through Stripe use advanced encryption and security protocols to protect customer data.

  • No Payment Information Storage: Alpha Mart LLC does not store sensitive payment details, ensuring full confidentiality.

  • Identity & Fraud Checks: Orders may be subject to verification processes to prevent fraudulent transactions.

4. Order Confirmation & Payment Authorization

Once payment is successfully processed, customers receive:

  • A confirmation email detailing purchase and billing information.

  • A product key delivery email sent to the registered email address.

  • Immediate access to activate antivirus software purchased from our platform.

5. Payment Issues & Resolutions

If a payment is declined, customers should:

  • Verify that card details and billing information are entered correctly.

  • Ensure their bank or payment provider has authorized the transaction.

  • Contact Alpha Mart LLC’s support team for assistance in resolving payment-related concerns.

6. Refunds & Payment Disputes

Refund requests are handled in accordance with our Refund & Return Policy:

  • Refunds are granted only for unused and unactivated product keys.

  • Dispute resolutions follow the original payment method’s policies, and cases may require additional verification.

  • Customers seeking refunds must submit requests within the designated timeframe.

7. Fraud Prevention & Security Compliance

To prevent unauthorized transactions, Alpha Mart LLC implements security measures, including:

  • Automated fraud detection to flag suspicious transactions.

  • Verification steps for high-risk orders to protect customer accounts.

  • Immediate support access for reporting any fraudulent activity or unauthorized transactions.

8. Updates to Payment Policy

We reserve the right to modify or update this Payment Policy as necessary to comply with evolving regulations and industry standards. Any policy changes will be reflected on our website to ensure customer transparency.

9. Contact Information

For inquiries or concerns regarding payments, refunds, or transaction security, please reach out to us:

Email: support@alphamartllc.com

Phone: +1 (844) 751-4160

Business Address: 1930 Mozelle Dr, Marietta, GA 30062